24/7 Customer Service from ledlightingsave.com
Contact Us
Email: service@Ledlightingsave.com
Phone: 0086 18589023699
Company Address:
Room A 722, 7th Floor, Block 3 West,
SEG Technology Park,
No.3016, Huaqiang North Road,
Futian District, 518028 Shenzhen,
Guangdong Province, China
The following Terms and Service apply to all the orders on www.ledlightingsave.com, By using the site, you agree to the following terms and service; IF YOU DO NOT AGREE, DO NOT USE THE SITE.
Customer Service:
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account
Shipping & Delivery
We will always have safe stock of products at our warehouse in both Shenzhen and Hongkong for most items. For customized products, the production time would be 2~7 working days. On holidays, the delivery may be delayed.
Delivery time
Economic Shipping with tracking number ( about 11~33 business days)
DHL: about 3~6 business days
UPS: about 3~6 business days
FedEx: about 4~7 business days
(There is no 100% guarantee here when it comes to the international express shipping, there will be circumstances beyond the shipping company control such as earthquake, cyclone, storm and others, these delays will be acceptable.)
Sometimes, there will be duty or tax in buyer's country, the buyer is responsible to pay the duty or tax.
Privacy & Security
At ledlightingsave.com, we are well aware of the trust you place in us and our responsibility to protect your privacy. As part of this responsibility, we let you know what information we collect when you use our products and services, why we collect it and how we use it to improve your experience.
We have five privacy principles that describe how we approach privacy and user information across all of our products:
1. Use information to provide our users with valuable products and services.
2. Develop products that reflect strong privacy standards and practices.
3. Make the collection of personal information transparent.
4. Give users meaningful choices to protect their privacy.
5. Be a responsible steward of the information we hold.
This Privacy Center was created to provide you with easy-to-understand information about our products and policies to help you make more informed choices about which products you use, how to use them and what information you provide to us.
Returns & Replacements
We accept returns in 30 days and provide replacements for buyers. The buyers are responsible to the delivery fee.
Ordering
You can place order through the website or email or instant message such as MSN, Yahoo Message, and Skype. Your phone number, that is very useful when delivering your parcel.
Payment, Pricing & Promotions
Paypal is the default payment term, we accept Paypal by: service@LEDlightingsave.com or other paypal account that was sent to you by service@Ledlightingsave.com
We accept telegraphic transfer (T/T), you can pay the money to our bank account:
Bank: China Merchants Bank Shen Nan Zhong Lu Sub Branch, Shenzhen Guangdong China)
Beneficiary: Wang Pengfei (Wang is family name, Pengfei is given name)
Account: 6226 0975 5767 7318
Swift code: CMBCCNBS
Viewing Orders
You can view the orders in website; we have a great system for you to track every transaction.
Updating Account Information
You can update your account in ledlightingsave.com
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